Job responsibilities
-Proven experience in a similar L2 support role, demonstrating expertise in troubleshooting hardware, software, and network issues.
– Strong analytical and problem-solving skills, with the ability to think critically and adapt to evolving challenges.
– Excellent communication and interpersonal skills, with a customer centric approach to support.
– Bachelor’s degree in Computer Science or related field preferred.
– Relevant certifications such as Comp TIA A+, Network+, or similar are a plus.
