Unified Communication
One of iSolution’s core strength areas includes Designing, Implementing and Managing Unified Communication and collaborative solutions for Small, Medium and Large Enterprise sectors.
iSolution defines the right unified communications solution for any type of business, starting from communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more.
UC facilitates seamless communication and collaboration across different channels, such as voice calls, video calls, instant messaging, email, and document sharing. Innovative features like presence indicators, real-time messaging, and team collaboration spaces enable employees to connect, share information, and collaborate more effectively regardless of their physical location.
Employees can access a unified interface to initiate or join audio or video conferences, schedule meetings, share screens, and collaborate on documents in real time. Features like virtual whiteboarding, file sharing, and task management help teams work together efficiently, resulting in increased productivity.
UC eliminates the need for separate communication systems and reduces expenses associated with traditional phone lines, long-distance calls, and travel for face-to-face meetings. Through features like audio and video conferencing, screen sharing, and webinars, organizations can conduct virtual meetings and training sessions, saving on travel costs and improving cost efficiency.
Features like call routing, IVR (Interactive Voice Response), and CRM integration allow for personalized customer interactions and quick access to relevant information. This results in improved customer service, satisfaction, and loyalty.
IP telephony
IP telephony, also known as Voice over IP (VoIP) or Internet Protocol telephony, is a technology that enables voice communication and telephone services over IP networks such as the internet or local area networks (LANs). It converts analog voice signals into digital data packets, which are transmitted over IP-based networks, allowing for voice communication using internet protocols. IP telephony integrates voice and data services, eliminating the need for separate voice lines and reducing long-distance calling charges by leveraging internet-based connectivity. This technology offers scalability and flexibility, allowing organizations to easily add or remove phone lines as their communication needs change. It can be integrated with other communication and collaboration tools, enabling unified communications across various channels.
IP telephony supports mobility and remote work initiatives, allowing employees to make and receive calls from anywhere using IP-enabled devices. It provides advanced calling features like call forwarding, voicemail-to-email, and call recording, enhancing productivity and improving customer service. With its cost-effective infrastructure and ability to leverage existing IP networks, IP telephony has become a popular choice for organizations looking to modernize their telephony systems and improve overall communication capabilities.
Video Conferencing
Video conferencing involves the use of cameras, microphones, and speakers, along with network connectivity and video conferencing software or platforms. Participants can join video conferences using various devices such as desktop or laptop computers, smartphones, or dedicated video conferencing systems.
Video conferencing provides visual cues and non-verbal communication, making interactions more effective and engaging compared to audio-only calls or emails. Participants can see each other’s reactions and expressions, leading to better understanding and more meaningful conversations.
Video conferencing allows teams to collaborate remotely, regardless of their physical location. It enables sharing of documents, presentations, and screens, facilitating collaborative discussions, brainstorming, and decision-making.
Video conferencing eliminates the need for travel to attend meetings, reducing associated costs and saving time. It allows businesses to connect with clients, partners, or remote employees without the expenses and logistics of in-person meetings.
By leveraging video conferencing solutions within meeting rooms, organizations can overcome the limitations of physical distance, promote efficient collaboration, and achieve better outcomes in their meetings and business interactions.
iSolution logo - white - transparent 250 px
